EZDocProduction"ID"
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Example- /Additional Taxes template/
Entry- X in both ADDL TX and Data fields then F in ACTION
Response- /display mode only - spacing approximate - entire width not shown/
***ADDITIONAL TAXES*** >VIEW
CODE AMOUNT CODE AMOUNT CODE AMOUNT
TX01 ZA 131 TX02 WC 110 TX03 A0 118
TX04(NA)(151..) TX05(YQ)(58......) TX06(YR) (147)
TX07(..)(.....) TX08(..)(........) TX09(..) (...)
TX10(..)(.....) TX11(..)(........) TX12(..) (...)
TX13(..)(.....) TX14(..)(........) TX15(..) (...)
TX16(..)(.....) TX17(..)(........) TX18(..) (...)
TX19(..)(.....) TX20(..)(........)
UNUSED PFC( )( )( )( )
ACTION (.) C/CONFIRM I/IGNORE E/EXIT H/HELP
Placing a /C/ in the ACTION field confirms the completed Additional Taxes template and displays the Additional Data template.
Example- Additional Data template
Entry- Place a C in the ACTION field
Response- /display mode only - spacing approximate - entire width not shown/
***ADDITIONAL DATA *** >VIEW
ORIG FOP CK
AMOUNT ZAR 8725 DOMESTIC (N) Y/N NET (N) Y/N
ORIG FOP2(.........................)
AMOUNT2 (........) TOUR CODE (..............)
ORIG ISSUE DOC (....) (..........) (.)
NET FARE AMT SELLING FARE AMT
A/L AUTHORITY (..............) MISC FEE (........)
REFUND PENALTY (......) COMM EARNED (P) (........)
CUSTOMER FILE REF (.......................)
ACTION (C) C/CONFIRM I/IGNORE E/EXIT H/HELP
To complete the refund process, place an action code in the ACTION field. The default is C /Confirm/ and is automatically filled in when the template is accessed. Additional Data template fields that are not applicable to your locations display without parentheses. The Additional Data template is the last template in the Automated Refund process.
Ticket Database
Worldspan provides the functionality to fully automate the refund process for paper tickets by auto filling the required data needed to issue the refund from the new ticket database. The new ticket database contains 13 months of ticket information and is created specifically for the purpose of processing an Automated Refund.
Example- -Electronic Ticket Refund template-
Entry- ETR0169648151903
Response- /display mode only - spacing approximate - entire width not shown/
ELECTRONIC REFUND AMOUNT VERIFICATION DATE OF ISSUE 20DEC04
TICKET 0169648151903 TEST/EDWARDMR MQSAB5/1P/XXX 7720456
>VIEW
*FULLFAREDATA* *PARTIALFAREDATA* *PNALTYFORREFUND*
FARE ZAR 8010 FARE ( ) AMT ( )
FARE USED ( )
TAX ZA 131 TAX ( )*COMM EARNED*
TAX WC 110 TAX ( )AMT
TAX XT 474 TAX ( )*COMM RECALLED*
TTL ZAR 8725 TTL ( ) PCT 7.25
ORIG FOP - CCCA 7000/CK 1725 RN (2) ADDL DATA(.)
ACTION( )F/FULL REF P/PARTIAL REF H/HELP E/EXIT
Changes to the electronic ticket refund template are as follows:
New Field Explanation
FARE USED The data for this field is
input by the user. This field
is a mandatory field.
RN The number of refund notice
documents to print. Default is
2.
ADDL DATA Place an /x/ in the
parentheses to display the
additional data template.
The same Additional Taxes and Additional Data template is used for both paper and electronic ticket refunds.
Automated Refund Notice Document
An Automated Refund Notice document is printed for each automated paper and electronic refund process. It is issued when either of the Automated Refund templates is successfully completed. Two copies of the document print for each automated refund. The notice prints to plain paper only.
Daily Document Log /DDL/
Two new refund status codes are added to the DDL
depending on the type of refund issued. The status code of RF indicates an automated paper refund. The status code of RR indicates a refund reverse of an automated paper refund. These codes apply to the primary and the secondary levels of the DDL and the Daily Activity Report displays.
Example- Display the Primary DDL
Entry- DD
Response- /display mode only - spacing approximate - entire width not shown/
DAILY DOCUMENTATION LOG
TEST TRAVEL 7720021 10 DEC 04
ITEM GROSS P S A/L TKT NBR NET AMT PSGR NAME INVC
000001 8725A RF 0479127074512 8164 HARRIS/
000002 11707A RF 0749127074643 11707 SMITS/S
000003 11707A RR 0749127074643 11707 SMITS/S
Example- Secondary DDL
Entry- DD*3
Response- /display mode only - spacing approximate – entire width not shown/
TEST TRAVEL 7720021 10 DEC 04
ITEM GROSS P S A/L TKT NBR NET AMT PSGR NAME INV
0003 11707A RR 0749127074643 11707 SMITS/S
FA - MA2Q3J TLI - NNY AGT-BB SID-XXX
TAIR CTL NBR - 1000045083
RN-0749127074643
REFREV-1000045123
NAME - SMITS/SAM
TTL TAX - 715 COMM AMT - 0
FOP- CHECK
In the example above there are two new fields added to this display - RN and REFREV. RN indicates the refund notice document number. REFREV is the indicator for the Refund Reverse TAIR control number. If the refund is for split
forms of payment, both forms of payment and associated refunded amounts display in the secondary DDL response.
For a net ticket transaction the words NET AMT appear in the NET AMT column of the DDL.
Example- Daily Documentation Log
Entry- DD
Response- /display mode only - spacing approximate - entire width not shown/
DAILY DOCUMENTATION LOG
TEST TRAVEL 7720456 06 DEC 04
ITEM GROSS P S A/L TKT NBR NET AMT PSGR NAME INVC
000001 1380A RF 2209127074321 NET AMT BARR/ED
000002 2155A 7249127074859 2020 WHITE/J
000003 2155A 7249127074860 2020 ALBANO/
Reprint the Automated Refund Notice Document
New functionality allows the reprint of the Automated Refund Notice document from the DDL display. The reprint entry /DDRF/ allows the input of a single item number, a range of item numbers, or several individual item numbers.
Example- Reprint of Refund Notice Document Processed
Entry- DDRF1 Reprint a single item number
DDRF5-10 Reprint a range of item numbers
DDRF5/12/22 Reprint individual item numbers
Response- REPRINT OF REFUND NOTICE DOCUMENT PROCESSED
The maximum item numbers allowed in the reprint entry is ten. The reprint of the Refund Notice document prints at the location making the reprint entry.
Refund Reverse
The Refund Reverse /RR/ is only applicable for an automated refund issued for a paper ticket as indicated by the status code of RF on the DDL. A Refund Reverse can only be made on the same
day the refund was processed.
A DDL or DDP must be displayed in order for the Refund Reverse entry to process.
Example- Refund Reverse
Entry- DDRR1 Reverse refund item
number
DDRR0479127074512 Reverse refund/specific
number
Response- Change the RF status code on the DDL/DDP to RR
There is no limit to the number of times a document number can be refunded and then reversed.
Document History /DH/
Refund and Refund Reverse information is added to the Document History record if the PNR is displayed prior to processing the refund or making the Refund Reverse entry.
Example- Document History
Entry- *DH2
Response- /display mode only - spacing approximate – entire width not shown/
*DH2
2 10DEC1600 1P/XXX/BB*1259127074555-557 *I
TEST/CHARLES.MR@*ADT
**DOCUMENT COMMANDS**
EZ EZTI#CBA
**INTERFACE**
CTLNBR 1000022114
REFUND 1060022149
REFREV 1060022163
**DOCUMENT**
REFUND 16DEC1008 1P/XXX/BB/RN1259127074555
RFARE ZAR8010/TAX715/P750/F225/ZAR7750 FULL/B
RCOMM COMM RECALL ZAR561/COMM EARNED ZAR3
RTKT 1259127074555/1234-556/124-557/1
RTAX ZA131/WC110/A0118/NA151/YQ58/YR100/XF47
RPFC MIA4.5
RAUTH A/L AUTHORITY OK/BA4221312 FROM JOHN
REFREV 16DEC1910 1P/XXX/BB
FOP CK
In the above Document History display the element indentifiers for both refund and refund reverse begin with R. For example, RFARE or REFREV. A refund element does not display if there is no data for the item. Since there are no limit to the
number of times a paper ticket can be refunded and then reversed, only the latest refund and refund reverse elements appear in the Document History display.
Refund Report
A monthly Refund Report, containing all the automated paper and electronic refund ticket numbers, can be printed.
Entry Function
DD*RF*MMAY-JT Prints for the month
of May /MMAY/
DD*RF*7720433*MJUN-JT Prints for a specific
IATA number /7720433/
and for the month of
June /MJUN/
DD*RF-JTC4BRR*MMAY Prints to a specific
printer /JTC4BRR/ and
for the month of May
/MMAY/
DD*RF*C220*MJUN-JT*7720433 Prints for a specific
carrier /C220/ for the
month of June /MJUN/
and a specific IATA
number /7720433/
The automated paper refund data is retained for two months and two days. There is no limit to the number of times a report can be printed. A separate page is printed for each airline code.
BD/WPS DH/MCS
