Need help or information? Your questions are important to us! Travelport offers a variety of options to guide you through getting the answers you need.
Formats and Functionality Questions
- HELP and INFO Reference System
Access the most complete, up-to-date information concerning Worldspan formats and functionality.
- ASK Travelport
Our free self service portal offers a wealth of information and support documentation. It contains over 4000 answers to the most frequently asked questions.
Hardware/Software Questions
- HELP and INFO Reference System
Offers general troubleshooting options for printers including printer jams, loading of ticket stock, power outages and more.
- Go! Toolkit
Access hardware-related solutions including frequently asked questions concerning printer issues.
Still need help?
There are two methods for contacting a Help Desk representative.
- E-Mail – ASK a Question offers you an easy-to-use method to contact our Help Desks through ASK Travelport Web Site, should you need to submit an incident or report a problem. Travelport Help Desk is committed to responding to you within a four (4) hour time frame.
- Telephone – Call us at one of our global Help Desk locations.